Terms of Service

Last updated: 2026-05-17

1. Acceptance of these Terms

These Terms of Service (the “Terms”) form a legally binding agreement between you and [TO BE FILLED IN ONCE UAE TRADE LICENSE IS ISSUED] (“Realprice”, “we”, “us”), a company established in [TO BE FILLED IN ONCE UAE TRADE LICENSE IS ISSUED] under trade license number [TO BE FILLED IN ONCE UAE TRADE LICENSE IS ISSUED].

By creating an account, purchasing credits, or otherwise using the Realprice service, you confirm that you have read, understood, and agreed to be bound by these Terms and by our Privacy Policy and Refund Policy. If you do not agree, do not use the service.

2. What Realprice does

Realprice is an online tool that helps prospective buyers of residential real estate in Dubai sanity-check the asking price of a public listing. You submit a URL from a supported portal (currently Property Finder, Bayut, and Dubizzle). We retrieve the listing, look up comparable recorded transactions in the Dubai Land Department dataset, and return a written report with a verdict (Distress / Fair / Overpriced / Below Market / No verdict), a set of comparable transactions, and any data-quality warnings that apply.

The service is provided as a research and information tool intended to help you have a better-informed conversation with brokers, sellers, and lenders.

3. What Realprice is not

Realprice is not:

• a real estate broker, agent, or advisor — we do not represent buyers or sellers, we do not facilitate transactions, and we do not receive commission from any transaction;
• a financial advisor, investment advisor, or tax advisor — the report is not a recommendation to buy, sell, hold, or finance any property;
• a licensed valuer or appraiser — the report is not a formal valuation and may not be used as one for bank financing, court proceedings, insurance, or tax assessment;
• a legal advisor — we do not provide opinions on title, ownership, regulatory compliance, or contractual obligations.

Any decision to enter into a real estate transaction is yours and yours alone. Always consult a licensed real estate professional, a licensed valuer, and where appropriate a lawyer and tax advisor, before signing anything.

4. Eligibility

You may use Realprice only if you are at least 18 years of age and have the legal capacity to enter into a binding contract. By using the service you represent that you meet these requirements.

5. Your account

Most features of Realprice require a free account. You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately at support@realprice.ae if you believe your account has been compromised.

You may delete your account at any time by emailing privacy@realprice.ae. We process deletions within 30 days, subject to statutory retention of financial records. See the Privacy Policy for details.

6. Acceptable use

When using Realprice, you agree not to:

• scrape, automate, or otherwise abuse the service in ways that exceed normal interactive use, including using scripts to generate reports in bulk;
• circumvent the credit system, the rate limits, or any other security or commercial control;
• submit URLs that you do not have the right to query (e.g. private internal listing systems);
• use the service to harass, defame, or otherwise harm any individual or entity (for example by publishing analysis output in a misleading or out-of-context manner);
• resell, sublicense, or commercially exploit the analysis reports without our prior written consent — you may share a report with your own broker, lender, lawyer, or family members, but you may not repackage or redistribute the output as a product of your own;
• reverse-engineer, decompile, or attempt to extract our internal models or comparable-selection logic.

We reserve the right to suspend or terminate accounts that materially breach these terms, with or without prior notice depending on the severity of the breach.

7. Credits and payments

How credits work

• You purchase credits in packs. One credit entitles you to one analysis of one new listing URL.
• Re-running an analysis on a URL you have already analysed in your account is free and does not consume a credit.
• If we cannot produce a defensible verdict (for example, no comparable transactions exist for the listing’s project and bedroom count, or the listing could not be retrieved due to a portal block), no credit is consumed. The attempt is recorded in your history but flagged as “No verdict — no charge”.
• Credits are non-transferable and may only be used by the account that purchased them.
• Unused credits remain on your account for 12 months from the date of purchase, after which they expire.

Prices

Prices are shown in UAE Dirhams (AED) on the pricing page and are exclusive of any applicable Value Added Tax, which will be added at checkout where required by UAE law. Payments are processed by Stripe, Inc.; by paying you also agree to Stripe’s terms applicable to payers.

8. Weekly Watchlist Digest (optional subscription)

The Weekly Watchlist Digest is an optional weekly email summarising price movements, verdict changes, and portal-deletion events for the listings on your watchlist. It is billed as a recurring weekly subscription via Stripe.

• You may cancel at any time from your account page or from the Stripe customer portal. Cancellation takes effect at the end of the current billing period; we do not pro-rate refunds for partial weeks (see the Refund Policy).
• The digest is delivered to the email address on your account. You may also use the one-click unsubscribe link in any digest email; doing so cancels the underlying subscription on the next renewal.
• If the underlying watchlist is empty at send time, no digest is sent for that week, but the subscription remains active.

9. Refunds

Our refund principles are summarised here and explained in full in the Refund Policy, which forms part of these Terms by reference:

• If an analysis cannot produce a verdict, you are not charged a credit in the first place — no refund needed.
• Unused credits are refundable within 14 days of purchase. Once any credit from a pack has been spent, the remaining credits in that pack are no longer refundable.
• Subscriptions are billed in advance; cancelling stops future renewals but does not refund the current billing period.
• Disputes about service quality or unexpected billing are reviewed on a case-by-case basis at support@realprice.ae.

10. Disclaimers and limitation of liability

Disclaimer of warranties

Realprice is provided “as is”, without warranty of any kind, express or implied. While we work hard to keep the underlying data current and the analysis methodology sound, we do not warrant that the service will be uninterrupted, error-free, or fit for any particular purpose, including any investment, financing, or contractual decision.

In particular, comparable-transaction data is sourced from the Dubai Land Department. We refresh that data periodically. Between refreshes, recent transactions may not yet be reflected. The asking-price input is read live from the portal listing; if a broker subsequently changes the asking price, the report you already received will not update.

Limitation of liability

To the maximum extent permitted by UAE law, our total aggregate liability to you arising out of or in connection with the service — whether in contract, tort, negligence, or any other legal theory — is limited to the amount you have paid to us in the twelve (12) months preceding the event giving rise to the liability.

We are not liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, lost business, or losses arising from real estate transactions you did or did not enter into based on a Realprice report.

11. Intellectual property

All software, copy, design, models, methodology, and documentation that make up Realprice are the property of [TO BE FILLED IN ONCE UAE TRADE LICENSE IS ISSUED] (or its licensors) and are protected by applicable intellectual-property laws.

You receive a personal, non-exclusive, non-transferable, revocable licence to access and use the service in accordance with these Terms. You retain ownership of any content you submit (e.g. listing URLs you enter, notes you write on watchlist items); by submitting such content you grant us a limited licence to process it solely to provide the service to you.

12. Termination

You may stop using Realprice and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if continued service would expose us to legal or regulatory risk, or if we discontinue the service entirely. Where we discontinue the service, we will refund any unused credits in your account and any pre-paid portion of an active subscription.

13. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent change. Where a change is material and adverse to you, we will notify you by email at least 30 days before it takes effect. Continued use of the service after the effective date constitutes acceptance of the updated Terms.

14. Governing law and jurisdiction

These Terms and any dispute arising out of or in connection with them (including non-contractual disputes) are governed by the laws of the United Arab Emirates as applied in [TO BE FILLED IN ONCE UAE TRADE LICENSE IS ISSUED].

The courts of [TO BE FILLED IN ONCE UAE TRADE LICENSE IS ISSUED] have exclusive jurisdiction to settle any such dispute, save that we retain the right to bring proceedings against you in any court of competent jurisdiction in respect of any breach of intellectual-property rights or of the acceptable-use provisions in Section 6.

15. General provisions

Entire agreement. These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and Realprice on this subject matter.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in force.

Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of substantially all our assets, in which case we will notify users in advance.

No waiver. Our failure to enforce any right or provision under these Terms is not a waiver of that right or provision.

16. Contact